List of active policies

Full policy

Copyright Notice

This site, the design concept, layout, structure and all materials, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, marks, formats, files, graphics, devices and links contained in it or linked to it (together ‘content’) are, with exception of user-created content, protected by copyright, trade marks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this site is entitled to view any part of it. However, the design concept, layout, structure or content must not be used nor reproduced (in whole or part) for any other purpose including on or in connection with another website or publication or for direct commercial gain. Furthermore, any links to this site must be notified to and approved by us before they are created or steps are taken to create the same.

Third Party Website Links

XPLUS cannot accept responsibility for external links to any third party websites from our website. Whilst every care has been taken to link to relevant, quality content, users click through at their own risk.

The privacy and data collection practices for such third party websites is not governed by XPLUS. Please read the XPLUS Academy Privacy Policy.

User-created Content

Through the usage of this site, you can post, comment, vote, discuss, learn, debate, support, and connect with people within your learning activity or cohort, and we encourage you to share your experience. The intention is to promote learning and should create a sense of belonging for their members. Likewise, everyone on this platform should have an expectation of privacy and safety, so please respect the privacy and safety of others. 

We expect our users to observe the following rules:

• No harassment, bullying, threats or violence of any kind
• Respect the privacy of others
• No posting of offensive or illegal content, or soliciting or facilitating illegal or prohibited transactions
• No attempt should be made to circumvent the security of the site, or interfere with the normal use of the XPLUS Academy e-Learning facility.

Failure to comply with  above rules may result in (non-exhaustive list):

• Us asking you nicely to knock it off
• Us asking you less nicely
• Temporary or permanent suspension of accounts (with notification to your employer if applicable)
• Removal of privileges from, or adding restrictions to, accounts
• Removal of content
• Immediate Termination of the contractual obligation of XPLUS (while fees would remain due)

Changes to our Terms of Use

This policy will be updated from time to time. Any changes will be published on the Academy website.

Full policy

Controller within the meaning of the General Data Protection Regulation (GDPR)

You use the XPLUS e-Learning Platform either as part of your employment with your employer, or as a private (possibly self-employed) individual. 

If you use the e-Learning Platform as part of your employment with your employer, your employer is the controller for the processing of your data. We, XPLUS, make the XPLUS e-Learning Platform available to you on behalf of your employer. We are available to answer any questions you may have about data processing when using the XPLUS e-Learning Platform, but we are legally and contractually obligated to forward your request to your employer so that the employer can fulfill its legal obligations as a data controller. If you wish, we will also be happy to provide you with the relevant contact details of your employer so that you can raise your concern directly with them. Please feel free to contact XPLUS for this purpose.

If your are employed by XPLUS, please contact our privacy officer via internal channels.

Personal data

The term personal data is defined in the General Data Protection Regulation (hereinafter "GDPR"). According to this, "personal data" is any information relating to an identified or identifiable natural person. This therefore includes, for example, your name, your address, your telephone number or your date of birth.

Contact

You have the option of contacting XPLUS via our e-mail address (trainings@xplus.eu). We will use the personal data provided to us in this way solely for the purpose for which you provide it when contacting us.

Access to the XPLUS e-Learning Platform

When you access the website to register on the XPLUS e-Learning Platform, the following personal data is collected, which your browser transmits and which is technically required to display the website and to ensure stability and security:

• Browser (type, version & language settings)
• the current IP address of the end device with which you are visiting our website
• date and time of access
• the pages you access on the XPLUS e-Learning Platform
• the internet service provider of the accessing system

We do not know who is behind an IP address.

Registration

In order to use the XPLUS e-Learning Platform, users must be registered in advance. The registration of your personalized user access is carried out exclusively by XPLUS, either at the request of you as a user yourself or at the instruction of your employer. For this purpose, the following personal data of you as a user of the platform will be processed:

• first and last name
• e-mail address
• user name, password, Cohort ID number
• company affiliation
• location (country).

The data is collected for the purpose of creating a user account for users, which is necessary to use the XPLUS e-Learning Platform and to carry out the training activities. Once you have been registered, you will receive personal, password-protected access to the XPLUS e-Learning Platform and will be able to view and use the training courses and learning content provided and activated for you there.

Before each use of the XPLUS e-Learning Platform, you must log in using your e-mail address and a password of your choice.

Use of the XPLUS e-Learning Platform

In the course of using the XPLUS e-Learning Platform, various types of data are processed. The extent to which your data is processed may vary, depending on which training courses are activated for you as a user and which learning content is taught there. For example, information entered by users such as course participation data, actions within the courses (e.g. entries, feedback, course progress), performance results from the courses (test results) and log data on the time and areas of participant access to the platform are processed. Thus, in the course of using the XPLUS e-Learning Platform, data about your learning progress (chapters completed and answers given, final test started/completed, percentage of pass/fail of all participants, date and time of final test, certificate) may be collected and stored.

If you pass the test at the end of the respective course or have otherwise successfully completed the respective course, you will receive a confirmation of your successful participation, depending on the design of the course.

In the course of regular reports or reports requested from time to time, data on your learning progress will be made available to your employer. You can find out more about this from your employer or contact us at trainings@xplus.eu.

In your user profile, you can voluntarily provide additional information about yourself from the time of registration, such as adding a profile picture or providing additional information within your profile, which will then be stored in the user profile. In your user profile, you may also find announcements of our upcoming events (webinars and product information events) prepared for you in the calendar function. 

Legal basis for data processing

Your data is processed primarily for training purposes and to provide proof of completion of the training, with is a contractual basis for processing your data. We also process data directly related to the technical use of this website (IP address, log data) on the basis of a legitimate interest, Art. 6 (1) lit. f GDPR. Our legitimate interest is to provide you with the website containing the XPLUS e-Learning Platform, to ensure its security and stability, and to offer you a user-friendly operating experience. If you contact us of your own accord to obtain user access, we will also process your data on the basis of a legitimate interest pursuant to Art. 6 para. lit. f GDPR. This is to process your request accordingly. We process data used in direct connection with the display of upcoming events by us in your user profile in the calendar area on the basis of our legitimate interest, Art. 6 para. 1 lit. f GDPR, to inform you about information offers (webinars, product information) relevant to your field of activity and offered by us. For data that you voluntarily add to your user portal or for the use of our video content, the legal basis for processing is your consent pursuant to Art. 6 (1) lit. a GDPR.

Transfer of data and third country transfer (EU foreign countries)

Your data will not be transferred to third parties unless we are legally obliged to do so. Insofar as external service providers come into contact with your personal data, we have ensured through legal, technical and organizational measures as well as regular checks that they comply with the provisions of data protection laws. For the purpose of technical provision and hosting of the XPLUS e-Learning Platform, XPLUS uses offerings from TMD Hosting ("TMDHosting"), and in doing so the data center located in Amsterdam, The Netherlands. TMDHosting undertakes to process the data only in accordance with our instructions and to comply with the EU data protection level. 

As a matter of principle, no further transfer of your data to third parties for purposes other than those listed will take place unless we are legally obliged to do so, or the transfer of data is necessary for the performance of the contractual relationship, or you have previously expressly consented to the transfer of your data.

Third Party Links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Deletion of Data

Your data collected by us will be stored within the scope of legal obligations and then deleted. In principle, personal data is only stored for as long as is necessary for the aforementioned purposes and legal obligations of proof and retention do not require longer storage. In this sense, we store your data for as long as is necessary for the technical operation of the website and for the use of the XPLUS e-Learning Platform, or to respond to your request.

Cookies

When using the XPLUS e-Learning Platform, cookies are used. Cookies are files that are stored on your computer by a website that you visit and enable your browser to be reassigned. Cookies can store various information, such as language settings, the duration of your visit to a website or the entries you have made there. This prevents you, for example, from having to re-enter required form data each time you use the site. The information stored in cookies can also be used to recognize preferences and to tailor content according to areas of interest.

The legal basis for possible processing of personal data using cookies and their storage period may vary. Insofar as you have given us your consent, the legal basis is Art. 6 (1) lit. a GDPR. Insofar as the data processing is based on our legitimate interests, the legal basis is Art. 6 (1) lit. f GDPR. The stated purpose then corresponds to our legitimate interest.

The XPLUS e-Learning Platform is based on the free learning platform software Moodle and uses cookies to ensure the proper operation of the website, to provide basic functionalities. You can delete cookies already stored on your end device at any time. If you want to prevent cookies from being saved, you can do this via the settings in your Internet browser. You can find instructions for common browsers online on the respective provider pages (Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Google Chrome mobile, Microsoft Edge Browser, Safari, Safari mobile). Alternatively, you can also install so-called ad blockers. Please note that individual functions of the website/platform may not work if you have disabled the use of cookies.

Data security

We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress. In order to fulfill our tasks and ensure the security of our IT infrastructure, we must work with service providers who may also receive personal data for this purpose. These service providers are contractually bound by XPLUS and may only use personal data they receive in this context for the permitted purpose.

Instruction on revocation in the case of consent

You can revoke a given consent to the processing of personal data at any time. Please note that the revocation only takes effect for the future. Processing that took place before the revocation is not affected.

Reference to right of objection in case of weighing of interests

Insofar as the processing of your personal data is based on a balance of interests pursuant to Art. 6 (1) lit. f GDPR, you may object to the processing. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as described by us. In the event of your justified objection, we will examine the merits of the case and either discontinue or adapt the data processing or explain to you our compelling reasons worthy of protection.

Data Protection Officer

If you have any questions regarding the processing of your personal data, you can contact our data protection officer directly, who is also available in the event of requests for information, applications or complaints: privacy@xplus.eu